Last Updated: 28 August 2025
Entity: Shri Shyam Trading Company
Address: 41/A, SHRI SHYAM TRADING COMPANY, Tirupati Palace, Nipania, Indore, Madhya Pradesh, 452016, India
Email: support@shrishyamtrading.com
Website: https://shrishyamtrading.com
1. Scope
This Privacy Policy explains how Shri Shyam Trading Company (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit or purchase from shrishyamtrading.com (the “Site”) or interact with us online or offline.
2. Information We Collect
Identity & Contact:
Name, email address, billing and shipping address.
Order & Payment:
Order details and payment reference tokens received from our PCI-DSS–compliant payment gateway. We do not store full card numbers, CVV, or 3-D Secure authentication data.
Device & Usage:
IP address, browser type, device information, cookies, analytics data, and approximate location.
Support Content:
Messages, attachments, feedback, and support communications where applicable.
Marketing Preferences:
Newsletter subscriptions, opt-ins, and campaign interactions.
3. How We Use Information
- Process and deliver orders, and manage returns or refunds
- Provide customer support and respond to inquiries
- Authenticate payments, prevent fraud, and manage risk/compliance checks where required
- Improve Site functionality, performance, and user experience
- Conduct analytics and marketing activities where permitted by law
- Comply with accounting, tax, and legal obligations and enforce our Terms & Conditions
4. Legal Bases for Processing
We process personal data based on:
- Performance of a contract
- Legitimate interests (security, fraud prevention, service improvement)
- Your consent (marketing communications and optional cookies)
- Compliance with legal obligations
5. Sharing & International Transfers
We may share limited personal data with trusted third-party service providers, including:
- Payment processors
- Logistics and courier partners
- IT and hosting providers
- Customer support tools
- Analytics and advertising partners (where permitted)
- Professional advisers (legal, accounting, compliance)
Personal data may be processed outside India where necessary, subject to appropriate contractual, organizational, and technical safeguards.
6. Cookies & Tracking Technologies
We use:
- Essential cookies
- Performance and analytics cookies
- Preference cookies
- Advertising cookies (where permitted)
You can manage cookie preferences through your browser settings and our cookie banner. Disabling essential cookies may affect Site functionality.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy and to meet legal, tax, and accounting requirements.
8. Your Rights
Subject to applicable law, you may request:
- Access to your personal data
- Correction or update of inaccurate data
- Deletion of your data
- Restriction or objection to processing
- Data portability
- Withdrawal of consent or opt-out of marketing communications
Requests can be sent to support@shrishyamtrading.com.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. Online payments are handled exclusively through PCI-DSS–compliant payment gateways, and we receive only transaction tokens or references. However, no system can guarantee absolute security.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on the Site with an updated “Last Updated” date.
12. Contact Us
For privacy-related questions, requests, or grievances, please contact:
Email: support@shrishyamtrading.com
