Shipping Policy
Last Updated: 28 August 2025
Entity: Shri Shyam Trading Company
Address: 41/A, SHRI SHYAM TRADING COMPANY, Tirupati Palace, Nipania, Indore, Madhya Pradesh, 452016, India
Email: support@shrishyamtrading.com
Website: https://shrishyamtrading.com
1. Shipping Coverage
Shri Shyam Trading Company ships both domestically within India and internationally. Shipping availability, charges, and delivery timelines may vary depending on the destination and product type.
2. Domestic Shipping (India)
2.1 Service Area
We deliver to most pin codes across India. Delivery to remote or restricted areas may take additional time or may not be serviceable.
2.2 Processing Time
- Orders are processed within 1–3 business days after successful payment.
- Orders placed on weekends or public holidays are processed on the next business day.
2.3 Delivery Time
Estimated delivery timelines within India:
- Metro cities: 3–5 business days
- Non-metro / rural areas: 5–10 business days
Delivery times are estimates and may vary due to courier operations, weather conditions, or regional restrictions.
2.4 Shipping Charges (Domestic)
- Shipping charges, if applicable, are calculated at checkout and displayed before payment.
- Free shipping offers may be available on select products or order values and are subject to change.
2.5 Tracking (Domestic)
Once your order is shipped, tracking details will be shared via email to help you monitor delivery status.
3. International Shipping
3.1 Service Area
We ship to selected international destinations. Availability may vary depending on local regulations, courier reach, and product category.
3.2 Processing Time
International orders are processed within 2–5 business days after order confirmation and payment verification.
3.3 Delivery Time
Estimated delivery timelines for international shipments:
- Standard International Shipping: 7–21 business days
- Express International Shipping (if available): 5–10 business days
Delivery times may vary depending on destination country, customs clearance, and courier service.
3.4 International Shipping Charges
- International shipping fees are calculated at checkout based on destination, weight, and shipping method.
- Prices displayed at checkout exclude customs duties, import taxes, VAT, or other charges imposed by the destination country.
3.5 Customs, Duties & Taxes
- Customers are solely responsible for paying any customs duties, import taxes, or clearance fees required by their country.
- Shri Shyam Trading Company is not responsible for delays, additional charges, or shipment rejection due to customs regulations.
3.6 Tracking (International)
Tracking details will be provided via email once the order is dispatched. Tracking availability may vary by destination and courier partner.
4. Delivery Delays & Issues
While we aim to deliver orders within the estimated timelines, delays may occur due to:
- Courier partner delays
- Customs clearance (international orders)
- Weather conditions or natural events
- Incorrect or incomplete shipping information provided by the customer
Shri Shyam Trading Company shall not be held liable for delays beyond our reasonable control.
5. Incorrect Address & Failed Deliveries
- Customers are responsible for providing accurate shipping details.
- Orders returned due to incorrect address, refusal, or failed delivery attempts may incur additional shipping charges for re-dispatch.
- International orders returned due to customs refusal are not eligible for shipping fee refunds.
6. Damaged or Lost Shipments
If your order arrives damaged or appears lost in transit:
- Contact support@shrishyamtrading.com within 48 hours of delivery (or expected delivery date).
- Provide order details and supporting images (if applicable).
We will investigate with the courier partner and provide a resolution as per our policies.
7. Policy Updates
We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on shrishyamtrading.com with an updated “Last Updated” date.
8. Contact Us
For shipping-related questions or support:
📧 support@shrishyamtrading.com
